Last Updated: October 26, 2023

At James Charm Sales, we believe that the stories you share with us are precious, and so is your trust. Just as each charm in our collection holds a special meaning, we are deeply committed to protecting the personal information you entrust to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit jewelrycharmsale.com.

1. Information We Collect

To create a seamless and personalized experience for you, we collect information that helps us fulfill your orders and tell your story:

  • Personal Identifiers: Name, shipping address, email address, and phone number provided during checkout to ship your meaningful jewelry worldwide*.
  • Payment Information: Payment details (such as card type for Visa, MasterCard, JCB, or PayPal account) are processed securely by our encrypted payment partners. We do not store your full credit card details on our servers.
  • Technical Data: IP address, browser type, device information, and pages you visit to help us improve our website and your shopping journey.
  • Communication Records: Any correspondence you have with us via email (e.g., [email protected]) regarding your order or inquiries.

2. How We Use Your Information

Your data allows us to thoughtfully serve you and honor the narratives behind your purchases:

  • To process your orders for charms, pendants, and bracelets, and arrange shipping to your doorstep.
  • To communicate with you about your order status, shipping updates, and respond to your customer service requests.
  • To enhance your browsing experience by understanding how you interact with our menus (like “For Him,” “Heart and Love,” or “Gemstone and Birthstones”).
  • To send you, with your consent, updates about new charms or collections that might help you tell the next chapter of your story.

3. Sharing and Disclosure of Information

We treat your personal story with the utmost respect and confidentiality:

  • Service Providers: We share necessary information with trusted third parties who assist us in operating our website, conducting our business (like payment processors and shipping carriers), and serving you, all bound by strict confidentiality agreements.
  • Legal Obligations: We may disclose information if required by law, to protect our rights, or to ensure the safety of our customers and others.
  • Business Transfers: In the event James Charm Sales is involved in a merger or acquisition, customer information may be transferred as a business asset, always under the promise of confidentiality.
  • We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

4. Data Storage and Security

Your security is our priority. We implement a variety of security measures to maintain the safety of your personal information:

  • Your personal and payment data is protected by advanced encryption technology during transmission.
  • We store data on secure servers and only retain it for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
  • While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We continually review and enhance our security practices to safeguard your information.

5. Your Rights

You have the right to access, update, or delete the personal information we hold about you. Specifically, you can:

  • Access & Correction: Review and update your personal information by contacting our customer service.
  • Data Deletion: Request the deletion of your personal data, subject to certain legal exceptions we must comply with.
  • Marketing Preferences: Opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.
  • To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses “cookies” — small files stored on your device — to enhance your experience. These help us remember your preferences, understand how you explore our menus (from “Family and Friends” to “Nature”), and compile aggregate data about site traffic.

You can choose to disable cookies through your browser settings. However, this may affect your ability to fully experience the features of our website, such as a seamless checkout.

7. Contact Us

If you have any questions about this Privacy Policy or the way we handle your data, please feel free to reach out to us. We are here to help.

James Charm Sales
835 Tenmile Road
Boston, US 02110
Email: [email protected]

Thank you for allowing James Charm Sales to be a part of your narrative.

Warmly,
The James Charm Sales Team